Date: Friday, March 10, 2006

Users Affected: Deans, Faculty and Academic Advisors

Services Affected:  eAdvising Resources
*************************************************

The eAdvising resource ‘Send Email to Students’ function has been enhanced to include the following:

• Grouping undergraduate students by class (freshman, sophomore, junior, senior)
• Grouping by Graduate majors and minors

Questions or comments should be directed to Sue Stefanick (X5066) or Theresa Hvisdock(X7370)

*** OIT ADVISORY- SERVICE OUTAGE ***

Date: Thursday, November 10, 2005
Time:
Subject: Network Printing Outage

We are currently experiencing problems with network printing services in our academic buildings. We are working to resolve the problem and will send out another update when there is a change in status.

Please call X7000 or visit the OIT Help Desk if you have any questions.

Date: Wednesday, November 2
Time: 8:00 – 8:30 am
Users affected: Faculty, Staff and Students
Services affected: Myinfo/WebAdvisor, Colleague and Benefactor

The server will be down during this time frame for required maintenance. Please call OIT Help Desk at x3000 if you have any questions.

*** First Service Outage ***

Date and Time: May 16th from 9-10:30 pm
Users affected: Faculty, Staff and Students
Services affected: Email

This service will be down during this time frame.

*** Second Service Outage ***

Date and Time: May 18th from 7:45 – 8:30 am
Users affected: Faculty, Staff and Students
Services affected: Colleague, Myinfo, WebAdvisor, Benefactor

These services will be down during this time frame.

*** OIT Announcement *** *** Microsoft Office Upgrade Notice ***

Date and Time: Starting May 16th, 2005
Users affected: Faculty, Staff Services affected: Microsoft Office (PC and MAC)

Beginning Monday May 16th, the OIT/Users Services team will begin the process of upgrading faculty and staff workstations to **MS Office 2003 for PC users**, and **MS Office 2004 for Mac users**. OIT estimates each installation will take approximately 2 hours. For more information on the improvements for each product click on this link. http://www.rider.edu/technology/documents/policy/announce_office2003.doc

In addition to the MS Office upgrade, OIT will also conduct workstation preventive maintenance. This maintenance will include but is not limited to the following:

* installation of critical Windows/MAC system updates,
* installation of the latest McAfee\Virex anti-virus protection with updates,
* installation of Adobe Reader 7.0,
* installation of the latest Novell client (PC only),
* installation of a free PDF file creator (CutePDF, PC only).

Like prior upgrades, OIT/Users Services will upgrade faculty workstations without an appointment. Faculty whose offices have deadbolt locks, please make keys available to the secretaries so we can get into your office. If you would prefer to be present for the upgrade, please call the Help Desk at Ext. 7000 or email to helpdesk@rider.edu , and someone will contact you to schedule an appointment.

OIT strongly recommends that faculty and staff save/backup all important documents on their local area network (LAN) drives (G:\ and H:\) prior to the upgrade.
In all cases, each OIT technician will leave a card on the workstation keyboard indicating who was there, the date and time, and what was changed on the workstation.

We will upgrade workstations by building. Below is a tentative schedule.

Sweigart Hall May 16-May 27
Moore Library May 30-June 10
BLC/Ciambelli Hall/Alumni Gym June 13-June 24
Annex, Van Cleve, Zoerner House June 27-July 8
Fine Arts July 12-July 22
Security, Facilities July 26-August 5
Science Hall, Memorial Hall August 8-August 19
Williamson May 16-May 27
WCC Student Center May 30-June 10
Erdman Hall June 13-June 24
Taylor Hall June 27-July 8
Talbott/Bristol Chapel July 26-August 5
Princeton Hall July 8-August 19

Please contact the OIT Help Desk at X7000 if you have any questions.

*** OIT Announcement *** *** First Service Outage ***

Date and Time: May 16th from 9-10:30 pm
Users affected: Faculty, Staff and Students
Services affected: Email

This service will be down during this time frame.

*** OIT Announcement *** *** Second Service Outage ***

Date and Time: May 18th from 7:45 – 8:30 am
Users affected: Faculty, Staff and Students
Services affected: Colleague, Myinfo, WebAdvisor, Benefactor

These services will be down during this time frame.